Introduction
This Privacy Policy explains how Insight International (UK) Ltd & all its initiatives including Insight BSS (“Insight”, “we”, “us”, “our”) collects, uses, processes, and protects personal data when you:
- Visit or browse our website
- Contact us via our website or other channels
- Enquire about our products or services
- Use our services through our website or mobile applications
We are committed to protecting your privacy and processing your personal data in accordance with the applicable data protection laws.
1. About Us
Legal Entity: Insight International (UK) Ltd
Registered Address: 35 New Broad Street, London EC2M 1NH, United Kingdom
Email: info@insightinc.co.uk
This policy applies to Insight International (UK) Ltd and its initiatives, including INSIGHT BSS.
2. Categories of Individuals Covere
This Privacy Policy applies to:
1. Website Visitors
2. Individuals Contacting Us (sales enquiries, demos, support, general enquiries)
3. Users of Our Services (via website or mobile applications
2. Categories of Individuals Covere
This Privacy Policy applies to:
1. Website Visitors
2. Individuals Contacting Us (sales enquiries, demos, support, general enquiries)
3. Users of Our Services (via website or mobile applications
Product or Service or App Specific Privacy Policies
Each product, service, or application offered by Insight International (UK) Ltd may be governed by its own product-specific privacy policy in addition to this general Privacy Policy.
Where a product- or service-specific privacy policy applies, it will describe in more detail how personal data is collected, used, stored, and shared in connection with that product or service.
In the event of any conflict or inconsistency between this Privacy Policy and a product- or service-specific privacy policy, the product or service or app specific privacy policy shall prevail in relation to that product or service.
By registering for, accessing, or using any of our products, services, or applications, you acknowledge that you have reviewed and agreed to the applicable specific privacy policy in addition to this Privacy Policy.
3. Information We Collect
3.1 Website Visitors
If you browse our website, we may collect and process:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring URLs
This data may be collected automatically via cookies and similar technologies for security, analytics, and website performance.
3.2 Visitors Who Contact Us or Enquire About Our Services
If you contact us via our website (e.g., enquiry forms, email, or phone), we may collect:
- Name
- Email address
- Phone number
- Company name
- Job title
- Nature of your enquiry
- Any information you voluntarily provide
This information is used solely to respond to your enquiry, provide requested information, arrange demonstrations, or discuss our products and services.
3.3 Users of Our Services (Website & Mobile Applications)
If you use our services, we may collect the following data if applicable to you:
- Account and contact details
- Business and billing information
- Client and invoice data entered by you
- Usage and interaction data
- Device and application diagnostics
- IP address and general location (country/region)
All business, invoices, and client data are provided directly by you and processed to deliver and improve our services.
3. Information We Collect
3.1 Website Visitors
If you browse our website, we may collect and process:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring URLs
This data may be collected automatically via cookies and similar technologies for security, analytics, and website performance.
3.2 Visitors Who Contact Us or Enquire About Our Services
If you contact us via our website (e.g., enquiry forms, email, or phone), we may collect:
- Name
- Email address
- Phone number
- Company name
- Job title
- Nature of your enquiry
- Any information you voluntarily provide
This information is used solely to respond to your enquiry, provide requested information, arrange demonstrations, or discuss our products and services.
3.3 Users of Our Services (Website & Mobile Applications)
If you use our services, we may collect the following data if applicable to you:
- Account and contact details
- Business and billing information
- Client and invoice data entered by you
- Usage and interaction data
- Device and application diagnostics
- IP address and general location (country/region)
All business, invoices, and client data are provided directly by you and processed to deliver and improve our services.
4. How We Use Your Personal Data
We use personal data for the following purposes:
- To operate, maintain, and improve our website and services
- To respond to enquiries and communicate with you
- To provide product demonstrations and sales support
- To deliver contracted services
- To manage user accounts
- To perform analytics and improve functionality
- To ensure security and prevent fraud
- To comply with legal and regulatory obligations
5. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
Purpose
- Website analytics & security
- Responding to enquiries
- Providing services
- Account management
- Marketing communications
- Legal compliance
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure website functionality
- Analyze website traffic
- Improve user experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
7. Data Sharing
We may share personal data with trusted third-party service providers, including:
- Website hosting providers
- Analytics providers
- Email and communication services
- IT and security service providers
These providers act only on our instructions and are subject to confidentiality and data protection obligations. We do not sell personal data.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Provide ongoing services
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Financial and transactional records are retained for at least six (6) years in accordance with UK law.
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
10. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
11. Age Restrictions
Our website and services are intended for users aged 18 and over. We do not knowingly collect data from children.
12. Disclosure of Personal Information
We may disclose personal data where required by law, to protect our rights or safety, or in connection with a business transfer, merger, or acquisition.
13. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact info@insightinc.co.uk.