This Privacy Policy describes how insightinc.co.uk, operated by Insight GHRF Consultancy Limited collects, uses, and shares personal information when you use our lottery purchasing service (the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Service:

Personal Information: This may include your name, email address, postal address, phone number, and payment information, (such as credit card details), through payment gateway partners or associated banks.

Lottery Ticket Details: Information about the lottery tickets you purchase through our Service, including ticket numbers, Group Leaders, numbers selected, Syndicate Lot Number, allocated lines within the syndicate lot number and draw dates. Any other details as deemed fit towards lottery ticket details from time to time.

Communication Data: Any communications between you and us, such as emails or messages through the Service. Such communications will be limited and relevant to the draw and associated details which may be required from time to time.

Usage Information: Information about how you use the Service, including your interactions with the website, IP address, browser type, and device identifiers.

Location Information: If you enable location services, we may collect your device’s location to provide location-based services. Any location details as stipulated by the National Lottery and relevant to Lotto may be stored.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain the Service.
• To process lottery ticket purchases and facilitate syndicate operations.
• To communicate with you, including providing updates about your lottery tickets or changes to our policies.
• To personalize your experience and improve our Service.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations.

3. How We Share Your Information

We may share your personal information in the following circumstances:

1. With service providers who assist us in operating the Service, such as payment processors or customer support providers.
2. With lottery operators or regulators as required by law or to fulfil contractual obligations.
3. With third parties for marketing or advertising purposes, but only with your consent.
4. With law enforcement or other governmental authorities if required by law or to protect our legal rights.

4. Your Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt out of receiving marketing communications from us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so that we can delete the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@insightinc.co.uk

This Privacy Policy was last updated on 02 April 2024